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WHAT IS THE SHELF-LIFE/EXPIRATION DATE OF 1SKIN SOLUTION LIP BALM?

1Skin lip products have a 12-18 month expiration date. Our balms are hand made very fresh. They do not contain any artificial preservatives. We recommend you use them with a year of opening. As a completely natural product we don't recommend leaving your lip balm in a very hot car in Summer for extended periods.

HOW SHOULD LIP BALM BE STORED?

The lip balm should be stored at room temperature, between 5°C and 27°C.
FYI: regarding ALL cosmetics on the market (not just our products):
There is no "official" shelf life of cosmetics according to the FDA/TGA, however they recommend using the following shelf life guidelines for your safety & to throw away your cosmetics after this period of time due to potential baterial growth (especially for products exposed to the eye & mouth): any liquid EYE products (including mascara): 3 months...... creams/lotions/creamy products/foundations: 6 - 18 months...... lip products: 1-2 years...... powders/powder products/pressed powders (eye shadows, blush, etc...): 2 years.

ARE 1SKIN SOLUTION PRODUCTS CRUELTY FREE?

1Skin Solution are against animal testing and have are certified cruelty free.

WHAT IF MY LIP BALM GOES THROUGH THE WASH?

Here is our best suggestion to removing lip balm from clothing:

  • Soak clothing in boiling water with detergent. Repeat until the stain is removed.
  • Set washing machine to high heat and wash with detergent.

WHAT HAPPENS IF LIP BALM MELTS IN MY POCKET OR ON CLOTHING?

The best solution we have found is to use an iron with or without a wax paper or thin cloth, which should allow the lip balm lift off of the article of clothing.

HOW CAN YOU GUARANTEE I WILL BE HAPPY WITH MY ORDER? 

After we recieve your order for for custom lip balms we send you an invoice. We require a 50% deposit and we send out your first sample. You check over the sample and make any changes. We will not complete your order until you are 100% satisfied.

We want you to be 100% satisfied with your purchase and impressed with our service!

I HAVE ALLERGIES CAN I USE YOUR FLAVOURED LIKE PRODUCTS?

If you have an allergy to a flavour or ingredient we use, we DO NOT recommend using that specific product. A lot of our flavours are natural and made from the actaul fruit/nut etc. If you experience any abnormal symptoms we recommend you discontinue use immediately. We cannot guarentee that our raw material has not had contact with peanuts.

I AM TRYING TO ORDER CUSTOM LIP BALM AND MY SHOPPING CART IS $0? WHY?

Once you have filled your shopping cart up with everything you want including your label artwork go to checkout. Choose the free checkout option. Amount will be zero as your order will be sent through to one of our friendly staff who will then quickly respond to you with your quote.

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